PA to the Chief Operating Officer

About the role

The Personal Assistant will act as the primary point of contact for the Chief Operating Officer. We are seeking an experienced professional to support the COO in delivering outstanding client service and managing operational efficiency.

The Personal Assistant will be responsible for providing administrative support to the COO including correspondence, diary management and document preparation. The work involves confidence, sensitivity, and discretion in interactions with a variety of people, both nationally and internationally.

This role requires exceptional organisational skills, professionalism, and the ability to work proactively.

We are looking for someone who:

• Can act as the first point of contact for clients, colleagues, and external stakeholders, addressing queries and escalating as appropriate
• Can manage the COO’s diary to schedule and prioritise meetings effectively
• Can prepare detailed meeting packs, including supporting documents, ensuring all necessary information is ready in advance
• Can record and manage action points from meetings, ensuring timely follow-up
• Can maintain an effective diary system to ensure direct reports are scheduled for regular review meetings
• Has experience of GDPR and ensure it is acknowledged in everyday tasks
• Is committed to providing high quality customer service
• Can deal with enquiries confidently providing clear, concise and accurate information or instructions

We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience, as well as a range of lunchtime activities including book club, dance, Pilates and a craft club.

We also offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme.

Due to the nature of the RAD’s work, the successful candidate will be required to have a Basic Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.

All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community. Please let us know if you have any access needs for the interview.

Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme.

No agencies please.

OUR VALUES WE ARE

1. Exceptional Together - working collaboratively to achieve exceptional outcomes.
2. Creative Innovators – at the forefront of new artistic ideas and approaches.
3. Champions of wellbeing – providing a supportive environment and promoting the wellbeing of the dance community.
4. Open to all – removing barriers to participation.
5. Happy to help – providing excellent customer service and being helpful and friendly.

To find out more about the RAD please visit our website: https://www.royalacademyofdance.org/