Classes & Courses Assistant Manager (Maternity Cover)

This key role is responsible for the organisation and delivery of The Place's busy Children and Youth Programme, working closely with, and deputising for, the Classes & Courses Programme Manager. Principal responsibilities include planning and delivery of the programme, acting as Deputy Safeguarding Officer, deputising for the Classes & Courses Programme Manager in their absence as required, and overseeing the Front of House and casual staff as appropriate. The Classes & Courses Assistant Manager (Children & Youth Programme) leads the youth programme and is line managed by the Classes & Courses Programme Manager. The Classes & Courses team also comprises of an Adult Programme Officer and a Trainee. The department operates under the direction of the Public Programmes Executive Producer. Key Details: Salary: £37,017 per annum. Contract Terms: 12-month, fixed-term, full-time (40 hours/week) maternity cover contract- inclusive of a one-hour paid lunch break each day. Class term time working hours for this role will include the following: Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 12:45pm - 8:45pm Friday 10am - 6pm Saturday 8am - 4pm Ability to work regular Saturdays and evening shifts is vital in order to meet the needs of the programme. Other weekend or evening work may be required based on the needs of the programme. Outside of term time, hours will revert to Monday-Friday 10:00am-6:00pm. The anticipated start date for this position will be in the week commencing 25 Jan 2027. Closing Date: Mon 16 Nov 2026 at 12:00pm (noon). We reserve the right to close applications early depending on the volume of applications we receive and so we advise it is better to apply early. Interview Date: Thu 26 Nov 2026 (either in-person or remotely) (subject to change) Please note that this post is subject to Enhanced DBS check. Essential Criteria: - Knowledge of the recreational and competitive dance market. - Knowledge of Safeguarding principles relating to young people and adults at risk. - Strong organisational skills, including an ability to prioritise your own workload and meet deadlines. - An excellent communicator verbally and in writing, able to prioritise your own workload and meet deadlines. - Good customer service skills. - Experience of working within dance education and administration. - Experience of working with young people and liaising with parents/carers. - Experience of working as part of a small team and supervising part-time staff. - Experience of contracting and completing timesheets to ensure accurate payments to staff. -A creative problem solver. Desirable Criteria: - Up to date knowledge of good practice in dance teaching for young people including developments in safe practice. - Experience of acting as a Safeguarding Officer. - Varied experience of programming and marketing dance classes. - Experience of budget and financial management. - Experience of line management. - Experience of payroll administration including onboarding checks. Key Responsibilities: CHILDREN AND YOUTH CLASSES PROGRAMME PLANNING: In liaison with the Classes & Courses Programme Manager: - Establish priorities and plan future Children and Youth classes activity, building on programme recovery post-pandemic to meet income targets. - Contribute to and implement initiatives to increase the breadth of young people given the opportunity to take part in the classes programme in line with The Place’s strategy. - Coordinate all artists, musicians and Teaching Assistants recruitment including contracting and onboarding, training and development of staff. - Act as main point of contact for all Children and Youth artists, musicians, Teaching Assistants and FOH staff, including finding cover for staff when required, facilitating termly meetings and providing support. - Work alongside the Communications Team to create a marketing strategy for Children and Youth Classes Programme. - Ensure that all information regarding Classes & Courses is up to date on The Place website. - Collate and generate copy for print and The Place website. - Build the Programme on the Spektrix booking system. CHILDREN AND YOUTH CLASSES PROGRAMME DELIVERY: - Oversee the running of youth classes on weeknights and Saturdays, being the main point of contact for staff and parents. - With the Classes & Courses Adult Programme Officer and Trainee, act as the main point of contact for bookings and respond to general enquiries about the overall Classes & Courses Programme, dealing with initial programme correspondence. - Act as The Place representative on the programme and provide the highest possible standard of customer service. - In liaison with other colleagues across The Place teams, coordinate class sharings and the Children & Youth Dance Summer Show in The Place Theatre. - Be active in the delivery of digital dance opportunities, such as acting as a host on Zoom to support any technical, safeguarding or health and safety issues. - Signpost participants to relevant opportunities within The Place and occasionally beyond, keeping key stakeholders updated through regular newsletters. - Produce accurate class registers and monitor attendances on programmes. - In liaison with the Classes & Courses Programme Manager, support all financial processes and procedures including managing specific programme budgets, processing invoices, checking transactions, processing participant bookings through cash and card payments, and monitoring participant fee payments. - Manage and coordinate the disbursement of bursaries to families on the programme. - Accurately record hourly-paid staff hours to ensure correct monthly payroll. - When necessary, assist with evacuation procedures. - Complete risk assessments when necessary for activities. CLASSES & COURSES YOUTH COMPANIES: - Oversee the running of youth companies on weeknights and Saturdays, being the main point of contact for staff, company members, and parents/carers. - Work closely with Youth Company Directors as their line manager, ensuring a collaborative relationship is built through facilitating regular meetings, feedback and developing future youth company opportunities. - Produce accurate company registers and monitor attendance. - Monitor youth company member fees to ensure all attendees have paid and records are accurate including the disbursement of bursaries. - Curate a rich programme of experiences for youth company members during an academic year, coordinating auditions and seeking out appropriate performance opportunities in consultation with the Company Directors, supporting events in person and coordinating travel for off-site activities. - Oversee youth company auditions and lead on the shortlisting process and delivering outcomes. - Manage all youth company activity, actively liaising with external colleagues leading on performance platforms, commissioned artists and communicating key details with the staff team, parents and carers. - Ensure there is an adequate ratio of staff to participants in line with health and safety and safeguarding requirements for all activity on-site or offsite including arranging chaperones if required for overnight stays. - Work with the Company Directors to ensure technical requirements and programme notes are prepared in line with deadlines. - Work alongside the Communications Team to create a marketing strategy for the Classes & Courses Youth Companies. CHILDREN AND YOUTH INTENSIVES/WORKSHOPS: In liaison with the Classes & Courses Programme Manager: - Oversee the running of the Children and Youth Intensives, being the main point of contact for staff, participants and parents/carers. - Curate and coordinate a diverse and high-quality Children and Youth Intensive Programme for a wide range of participants, prioritising expanding dance styles, collaborating with new artists and companies alongside meeting income targets. - Coordinate all artists, musicians and Teaching Assistants recruitment including contracting and onboarding. - Produce accurate registers and monitor attendance. Monitor participant fees to ensure all attendees have paid and records are accurate including the disbursement of bursaries. - Work alongside the Communications Team to create a marketing strategy for the Children and Youth Intensive Programme. SAFEGUARDING AND HEALTH & SAFETY: - Undertake Safeguarding Training as a Deputy Safeguarding Officer and lead on Safeguarding for the Children and Youth Classes Programme, including supervising on site activity on evenings and Saturdays. - Support staff in any Safeguarding matters that arise, where necessary seeking advice from, and passing on information to, the Senior Safeguarding Officer. - Attend and contribute to The Place’s Safeguarding Committee meetings. - Work with HR to organise DBS certificates for new staff and renewing expired certificates for current staff. - Ensure safeguarding legislation is adhered for youth programme activity, including the correct reporting of incidents and disclosure in accordance with The Place’s policies. - Ensure that the health and safety legislation is adhered to, including the completion of the accident book, the correct reporting procedure of accidents and incidents and any other health and safety requirements are carried out in line with The Place’s policies. CLASSES & COURSES PROGRAMME EVALUATION: In liaison with the Classes & Courses Programme Manager: - Plan and implement beneficial evaluation methods to collect evaluative data from a range of stakeholders. - Undertake appropriate equal opportunities monitoring of the youth programme. - Collect and collate evaluation data for analysis. - Use evaluation results to inform the planning and delivery of future projects. - Assist the Programme Manager with regular financial evaluation of the Classes & Courses Programme for reporting at Directors meetings and Board meetings. - Any other responsibilities that the Classes & Courses Programme Manager or Executive Producer may reasonably require.